FIVE-DAY TRAINING PROGRAMME

CQI and IRCA Certified QMS ISO 9001:2015 Lead Auditor Course
CQI and IRCA PR328 Course Specification
CQI and IRCA Reg. No. 18126

Learning Objectives

On completion, successful students will have the knowledge and skills to:

Knowledge

  • Explain the purpose of a quality management system, of quality management systems standards, of management system audit, of third party certification and the business benefits of improved performance of the quality management system (see 2.1-PR328 Couse Specification).
  • Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011, and ISO/IEC 17021,as applicable(see 2.2-PR328 Course Specification).

Skills

  • Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011, and ISO/IEC 17021, as applicable (see 2.3- PR328 Course Specification)

Notes for Candidates

  1. A core requirement for our approval by the CQI & IRCA, is the need for candidates to participate in the whole five-day training programme comprising at least 40 hours of lecture, workshop & study presentations. The Course criteria are in accordance with PR328 Course Specification.
  2. Candidates need to demonstrate their capability as prospective auditors to the tutors by developing their questioning & reasoning skills at all times. Each delegate shall be required to participate actively in workshops, case studies and auditor role-playing or actual system audit situations as part of the structured class activities.  At least 50% of the course time shall be used for such activities.
  3. To ensure an effective & efficient training, the course itself has a number of time allocations for specific chapters. The training should be conducted in strict adherence to the planned training time-table. Use of mobile phones, pagers, etc which could disrupt the course is forbidden during the course.
  4. Pre-requisite:
    Students are expected to have knowledge of the following quality management principles and concepts:

    1. Management systems
      • The Plan, Do, Check, Act (PDCA) cycle
      • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement.
    2. Quality management
      • The fundamental concepts and the seven quality management principles (see ISO 9000):
        • Customer focus
        • Leadership
        • Engagement of people
        • Process approach
        • Improvement
        • Evidence-based decision making
        • Relationship management.
      • The relationship between quality management and customer satisfaction.
    3. ISO 9001
      Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an CQI & IRCA Certified QMS Foundation Training course or equivalent.
  1. Candidates will be assessed continuously by our tutors over the five days & must pass this assessment before the candidate is allowed to sit for the written examination. Poor time keeping during the course shall be taken into account during the continuous assessment.
  2. Candidates who pass both the practical & written part of the course are considered to have satisfied the training requirements for the CQI & IRCA.
  3. The second part of the assessment involves a closed book written examination of two hours. The pass mark is 63. Only a copy of ISO 9001 and a bilingual dictionary are the only items permitted for reference.
  4. To apply as Registered Auditor/Lead Auditor/Senior Auditor under the CQI & IRCA Scheme, appropriate practical audits must be carried out. This will be explained in Chapter 8 during the course.
  5. The standard requirements are used solely for the purpose of this training. Participants shall destroy the standard, shall not make any copies after the training, to ensure that there is no copyright infringement.

IRCA Certified ISO 9001:2015 Auditor/Lead Auditor Training Course (IRCA/9153)
(IRCA Reg. No. A18126)

DAY 1（0830 – 1800 Hours）

 TIME  SUBJECT
0830 – 0900 Ice-Breaker  講師與學員自我介紹

  • Introduction between delegates
  • Tutors use outputs from the ICE BREAKER session to determine where to place emphasis as the course unfolds
0900 – 0930 Course Introduction 課程介紹

  • IRCA introduction   
  • Notes for delegates
  • Course objectives
0930 – 1015 Exercise 1: Quiz  練習1

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
  • Document results of team discussion using flip charts/whiteboard/LCD
  • Open Discussion
  • Tutor-in-charge summarized accordingly
 1015 – 1030 Tea Break 早茶
 1030 – 1230 Chapter 1: Auditing the ISO 9001 Requirements 第1章: 稽核 ISO 9001要求

  • Approach: Tutor Led Discussion
 1230 – 1330 Lunch  午餐
1330 – 1430 Chapter 2: Principle of Quality Management and Other Basic Quality Concepts

  • Approach: AL Based Presentation 第2章:  品質管理原則與其他基本品質觀念
1430 – 1530 Exercise 2: Audit Planning  練習2 :  稽核規劃

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
 1530– 1545 Tea Break  午茶
1545 – 1800 Exercise 2: Audit Planning (Continued)  練習2 : 稽核規劃

  • Document results of team discussion using flip charts/whiteboard/LCD
  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
  • Tutor-in-charge summarized accordingly
 1800 End of Day 1 Training  第一天訓練結束

 

DAY 2（0830 – 1800 Hours）

 TIME  SUBJECT
0830 – 0845 Daily Course Recapitulation & Students Feedback  每日課程複習與學員回饋

  • Recapitulation of previous day training program against training objectives
  • Students feedback for continual improvement on training approach
0845 – 1015 Chapter 3: QMS Documented Information第3章: 品質管理系統之文件化資訊

  • Approach: AL Based Presentation
 1015 – 1030 Tea Break 早茶
1030 – 1230 Exercise 3: Documented Information Review Role Play (Stage 1 Audit)

練習3 : 文件化資訊之審查角色扮演 (第一階段稽核)

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
 1230 – 1330 Lunch  午餐
1330 – 1515 Exercise 3: Documented Information Review Role Play (Stage 1 Audit) (Continue)

練習3 : 文件化資訊之審查角色扮演 (第一階段稽核)

  • Team Discussion
1515 – 1530 Tea Break  午茶
1530 – 1800 Exercise 3: Documented Information Review Role Play (Stage 1 Audit) (Continue)

練習3 : 文件化資訊之審查角色扮演 (第一階段稽核)

  • Document results of team discussion using flip charts/whiteboard/LCD
  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
  • Tutor-in-charge summarized accordingly
 1800 End of Day 2 Training 第二天訓練結束

 

DAY 3（0830 – 1800 Hours）

 TIME  SUBJECT 
0830 – 0845 Daily Course Recapitulation & Students Feedback  每日課程複習與學員回饋

  • Recapitulation of previous day training program against training objectives
  • Students feedback for continual improvement on training approach
0845 – 1015 Chapter 4: Planning & Conducting the ‘Process Approach’ Audit – The Responsibilities & Activities  第4章: 規劃欲執行”過程導向”稽核–責任與活動

  • Approach: AL Based Presentation
 1015 – 1030 Tea Break  早茶
1030 – 1230 Chapter 4: Planning & Conducting the ‘Process Approach’ Audit – The Responsibilities & Activities (Continued)  第4章: 規劃欲執行”過程導向”稽核–責任與活動

  • Approach: AL Based Presentation
 1230 – 1330 Lunch  午餐
1330 – 1430 Chapter 5: Audit Checklist  第五章: 稽核查檢表

  • Approach: AL Based Presentation
1430 – 1515 Exercise 4: Audit Checklist Preparation  練習4 : 準備稽核查檢表

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
1515 – 1530 Tea Break  午茶
1530 – 1800 Exercise 4: Audit Checklist Preparation (Continued)  練習4 : 準備稽核查檢表

  • Team Discussion
  • Document results of team discussion using flip charts/whiteboard/LCD
  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
  • Tutor-in-charge summarized accordingly
 1800 End of Day 3 Training  第三天訓練結束

 

 DAY 4（0830 – 1800 Hours）

 TIME  SUBJECT
0830 – 0845 Daily Course Recapitulation & Students Feedback  每日課程複習與學員回饋

  • Recapitulation of previous day training program against training objectives
  • Students feedback for continual improvement on training approach
0845 – 1015 Chapter 6: Corrective Action Request and Audit Reporting 第6章: 矯正措施通知單與稽核報告

  • Approach: AL Based Presentation
 1015 – 1030 Tea Break  早茶
1030 – 1230 Exercise 5: Audit Findings and Corrective Action Request 練習5 : 稽核發現與矯正措施通知單

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
 1230 – 1330 Lunch  午餐
1330 – 1515 Exercise 5: Audit Findings and Corrective Action Request練習5 : 稽核發現與矯正措施通知單

  • Team Discussion
1515 – 1530 Tea Break 午茶
1530 – 1700 Exercise 5: Audit Findings and Corrective Action Request (Continued)

練習5 : 稽核發現與矯正措施通知單

  • Document results of team discussion using flip charts/whiteboard/LCD
  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
  • Tutor-in-charge summarized accordingly
1700 – 1800 Chapter 7: Certification, Registration and Accreditation 第7章 : 驗證,登錄與認證

  • Approach: Tutor Led Discussion
 1800 End of Day 4 Training  第四天訓練結束

 

 DAY 5（0830 – 1800 Hours）

 TIME  SUBJECT
0830 – 0845 Daily Course Recapitulation & Students Feedback  每日課程複習與學員回饋

  • Recapitulation of previous day training program against training objectives
  • Students feedback for continual improvement on training approach
0845 – 1015 Exercise 6: Conduct of Audit & Audit Reporting Role Plays

練習6 : 執行稽核與稽核報告角色扮演

  • Team formation by Tutor-in-charge
  • Appointment of Team Leader
  • Team Discussion
 1015 – 1030 Tea Break 午茶
1030 – 1230 Exercise 6: Conduct of Audit & Audit Reporting Role Plays (Continued)

練習6 : 執行稽核與稽核報告角色扮演

  • Document results of team discussion using flip charts/whiteboard/LCD
  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
 1230 – 1330 Lunch 午餐
1330 – 1500 Exercise 6: Conduct of Audit & Audit Reporting Role Plays (Continued)

練習6 : 執行稽核與稽核報告角色扮演

  • Presentation by each group’s Team Leader (group members shall support presentation, where necessary)
  • Tutor-in-charge summarized accordingly
1500 – 1530 Chapter 8: IRCA Certification Scheme for Auditors of Management Systems

  • 第8章 :  IRCA管理系統之稽核員登錄計畫
1530 – 1545 Tea Break 午茶
1545 – 1600 Course Summary & Preparation for Examination 課程結論與準備考試

  • Conclusion of 5 days training program against training objectives
  • Briefing of exam format
  • Fill up Course Survey Form by respective delegates
 1600 – 1800 Written Examination 筆試
 1800 End of Training  所有訓練結束

 

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